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Get the latest NHS information and advice about coronavirus (COVID-19)
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Find out about the main symptoms of coronavirus and what to do if you or your child has them.
Self-isolation and treating symptoms
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
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People at high risk
Long-term effects (long COVID)
Find out about the long-term effects coronavirus can sometimes have and what help is available.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
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Out of Hours
For advice and treatment when our practice is closed, call NHS111 on 111.
For life threatening conditions call 999.
We have an online consultation service. It is available 24 hours a day, 365 days a year. This can be used to get advice on conditions, or request advice from your doctor here at the surgery. Click HERE to access the system, or click the image on any page of this website.
Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.
Change in Prescription Charges
If you take medication on a long-term basis you can ask for a repeat prescription by ringing the prescriptions telephone line on (01209) 842894 between 9am and 12.45pm.
You can also call in and ask at dispensary. Your prescription will be available for you to pick up in two to working days.
We dispense medicines to our patients from our surgeries in Illogan and Lanner and can provide home deliveries of medication for house-bound patients.
Getting your medication direct from the surgery improves the service we can provide to you, reduces the chance of problems with your medication and helps to support the surgery.
If you live more than a mile from your nearest chemist and are not currently using our dispensary, please ask.
To speak to our dispensers, please phone 01209 842894 during surgery opening hours.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2020, the charges are:
You can buy a pre-payment certificate (PPC) on-line or phone the NHS Business Services Authority on 0300 330 1341.
You can also click here for further information about help with NHS prescription costs.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.